Rockwell-automation 6189V-xxxx Non-display Industrial Computers User M Manual de usuario descargar pdf (Pagina 86)

86 Rockwell Automation Publication 6177R-UM002D-EN-P - October 2014

Chapter 6 System Troubleshooting

Issues Running New Software

• Does the software have a hardware requirement that is not present?

• Is the software an authorized copy? Some software does not work without

proper activation.

• Did you install the software correctly? Reinstall the software.

• Did you follow the instructions that were provided with the software?

Review any instructions that are provided by the software vendor.

Issues with the Add-in Card

• Is the card installed and configured correctly? Verify the jumper and other

configuration settings.

• Are the card cables properly connected?

• Is the add-in card recognized in Device Manager?

• A card issue that is not listed here? See troubleshooting information

supplied by the add-in card manufacturer.

Issues with an External Display

• Are the display contrast and brightness controls properly adjusted? See the

operating system for video driver set-up functions.

• Verify that the selected character color is not the same as the background

color.

• Is the display compatible with the selected video mode?

• Is the video cable properly connected?

• Is the video driver properly installed?

• Restart the computer with the external display connected and turned on.

• Is display function erratic? Connect the display to another computer to

verify that it functions properly.

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