Rockwell-automation 2711E-ND7 PanelView File Transfer Utility User Man Manual de usuario descargar pdf (Pagina 99)

6–11Troubleshooting for the PanelView e Transfer Utility 32

Message What to doCause

During a pass-through download or upload,

the DH+ cable is not connected correctly.

Check the cable connections.

During a pass-through download or upload,

the terminal is not in “pass-through” mode

(that is, not in the application transfer

screen).

On the PanelView terminal, go to the

Transfer Setup screen, select the Network

tab, define an RIO Pass-Through, and then

switch the terminal into Run mode.

During a pass-through download or upload,

the DH+ network address is not correct.

Check the PLC’s correct network address.

For details on PLC network addresses, see

your PLC documentation.

Cannot load Linx Dynamic Link Library. You have chosen a WINtelligent LINX or

RSLinx driver that is not installed.

Choose a native serial driver.

Problem with communication driver or

hardware.

You have chosen the wrong

INTERCHANGE port.

Choose the correct port.

You have chosen an INTERCHANGE port

that is set up incorrectly.

Check that your configuration settings are

correct, your network addresses are correct,

and you are using the correct equipment.

Host PC failed to communicate with PanelView

terminal

There is no link between the PanelView

terminal and the host PC.

Check the link between the PanelView

terminal and the host PC.

The PanelView terminal is not in transfer

state.

Set the PanelView terminal to a transfer

state.

Consult the following table to identify and respond to some common

error messages that can appear on the screen when you upload or

download data, or upload alarm history.

Messages/General Types of Messages Cause What to do

File/path name error messages for either source

file or destination file.

Either no file name was entered, or an

incorrect file name was entered.

Be sure you’ve entered a valid source or

destination file name in the File and Path

fields. Must have a valid 8-character DOS

file name, a valid DOS path, and a valid

extension (none, *.pvd to upload/download

applications, or *.csv to upload alarm

history). The “download as file name” must

also satisfy the above conditions.

Selected source file cannot be accessed. Check that the source file path name is

correct or that it exists.

Destination file already exists. Do you want to

overwrite it?

Informational or prompt message. Select Yes to overwrite the destination file.

Select No to abort the upload/download.

Destination file cannot be created. Probably a problem with the PCMCIA card

or flash memory.

Reformat the card, or try another card. If

there is still a problem, contact your A-B

Sales Representative.

Incompatibility messages. Firmware version incompatibility. Check firmware version compatibility.

Obtain the PanelView terminal version from

the Terminal Configuration screen. Refer to

Appendix E, “Version Control”, in the

PanelBuilder 1400e Configuration Software

for Windows User Manual.

Terminal type incompatibility (keypad

application versus touch screen

applications).

Check terminal type. Obtain this information

from the Application window inside the

PanelBuilder window.

General Download and

Upload Error Messages

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