Rockwell-automation 6180P-xxxx Integrated Display Computers with Keypa Manual de usuario descargar pdf (Pagina 49)

Rockwell Automation Publication 6180P-UM001C-EN-P - February 2014 49

System Troubleshooting Chapter 5

• Is the BIOS properly configured? You can restore the default BIOS

settings by either of the following methods:

– Load system defaults as detailed in Diagnostic Utility

on page 51.

– Use the CMOS jumper to reset the BIOS as detailed in Clear the

CMOS on page 52.

Issues after Startup

• If an issue is intermittent, you can have a loose connection. Verify that the

following items are secure or properly installed:

– All connections to the computer including any add-in cards

– The memory modules

• Does your computer have a virus? Run an anti-virus software.

• Is the BIOS properly configured? To restore the default BIOS settings, see

Diagnostic Utility

on page 51.

• If there is a flickering display or a locked computer, restart the computer as

specified in Restart the Computer

on page 31. Although the computers

have a regulated and protected power supply, a transient voltage in the

power line or peripheral cable can cause errors.

• Is the drive’s data cable properly connected? Verify that the computer can

start from an external bootable device.

• Is the computer overheating? Verify the following:

– Any fan (if available) is working.

– Any fan filter (if available) is clean.

– Any cooling method (such as heat sink and vents) is not blocked.

– There is proper clearance as detailed in Mounting Clearance

Requirements on page 20.

– The ambient temperature is within the operating range specified in

Tab le 4 on p a ge 55

.

Issues Running New Software

• Does the software have a hardware requirement that is not present?

• Are you using an authorized copy of the software? Some software does not

work without proper activation.

• Did the software install correctly? Reinstall the software.

• Are you following the software’s instructions? Refer to the software

vendor’s user manual.

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