
Publication 1763-UM001D-EN-P - March 2011
194 Troubleshooting Your System
Calling Rockwell
Automation for Assistance
If you need to contact Rockwell Automation or local distributor for assistance,
it is helpful to obtain the following (prior to calling):
• controller type, series letter, revision letter, and firmware (FRN) number
of the controller
• controller indicator status
• controller error codes (Refer to MicroLogix 1100 Programmable
Controllers Instruction Set Reference Manual, Publication 1763-RM001
for error code information.)
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